Shipping Policy

At BHH Appliances, we are committed to providing a reliable and transparent shipping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

Orders are typically processed within 1–3 business days (Monday through Friday, excluding public holidays).

Once your order has been processed and dispatched, you will receive a shipping confirmation email with your tracking information.

Processing times may be slightly extended during promotional events, holidays, or periods of unusually high order volume.

Shipping Destinations

We currently ship to the following countries:

• United Kingdom
• United States
• Canada

Orders can only be shipped to destinations available during checkout.

Shipping Rates

We offer FREE Standard Shipping on all orders over £29.

Shipping fees for orders below this amount will be calculated and displayed during checkout.

Estimated Delivery Time

Destination	Standard Shipping
United Kingdom	4–8 Business Days
United States	4–8 Business Days
Canada	4–8 Business Days

Delivery estimates begin after your order has been shipped. While we strive to deliver orders within the estimated timeframe, delivery dates are estimates only and are not guaranteed.

Actual delivery times may vary due to carrier operations, weather conditions, customs procedures, or other circumstances beyond our reasonable control.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number.

Please allow 24–72 hours for tracking information to become available after your shipment has been handed to the carrier.

Shipping Delays

Unexpected delays may occasionally occur due to factors beyond our control, including:

• Carrier service disruptions
• Severe weather conditions
• Public holidays
• High seasonal shipping volumes
• Customs inspections (where applicable)

We appreciate your patience and understanding should any unexpected delays occur.

Lost Shipments

If your shipment is confirmed as lost in transit, please contact us. We will investigate the issue with the shipping carrier and, where appropriate, provide a replacement or refund in accordance with our Refund Policy.

Incorrect Shipping Address

Please ensure your shipping address is complete and accurate before placing your order.

If you need to update your shipping address, contact us as soon as possible. We will make every reasonable effort to update your information before your order has been dispatched.

Once an order has been shipped, we may not be able to modify the delivery address.

Contact Us

If you have any questions regarding this Shipping Policy or your order, please contact us.

BHH Appliances
128 City Road
London EC1V 2NX
United Kingdom

Email: shop@bhhappliances.com

Our customer support team aims to respond to all inquiries within one business day.